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Accor

Chargé(e) des Opérations People & Culture

Accor
Marrakesh, Morocco
Publié le 4/21/2026

Description du poste

Company Description

Sofitel Marrakech Palais Imperial & Spa, a jewel of Moroccan hospitality, embodies luxury and elegance in the heart of the vibrant city of Marrakech. As part of the prestigious Accor group, this five-star hotel offers an unforgettable experience blending French refinement and Moroccan charm. Nestled amidst lush gardens, just a few steps from the city's famous historical sites, Sofitel Marrakech Palais Imperial & Spa is renowned for its high-end services, attention to detail, and commitment to culinary excellence.

Join us to elevate this unique experience by becoming part of a team dedicated to the French art of living.

Job Description

The T&C Operations Officer is responsible for ensuring the smooth running of various HR activities within the company. This role acts as a generalist, involved in HR administration, payroll, recruitment, training, general services, internal communication, as well as employee well-being. The officer also provides interim support for the HR team in case of absence.

  • Ensure administrative management of personnel (contracts, files, absences, HR follow-up)
  • Manage the recruitment process, from advertising offers to integrating new employees
  • Support managers and teams on daily HR matters
  • Organize and monitor employee onboarding and offboarding
  • Contribute to skill development through training
  • Participate in the preparation and monitoring of variable payroll elements
  • Monitor HR indicators (turnover, absenteeism, etc.) and produce reports
  • Ensure compliance with labor law and internal procedures
  • Participate in the management of social relations and simple disciplinary situations
  • Implement actions promoting employee engagement and well-being
  • Promote and embody the company culture within the establishment

Qualifications

  • Service-oriented and confidential mindset
  • Excellent interpersonal skills
  • Organization and thoroughness
  • Responsiveness and adaptability (dynamic environment)
  • Team spirit
  • Bachelor's (Bac +3) to Master's (Bac +5) degree in Human Resources, Management, or equivalent
  • 2 to 5 years of HR experience, ideally in hospitality or the service sector
  • Proficiency in French and English (another language is a plus)
  • Variable hours depending on hotel activity
  • Occasional availability in the evenings / weekends
  • Multicultural and demanding environment

Additional Information

  • Accor Heartist Card.
  • Specific Benefits.
  • And much more...

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